Shipping Policy
Australian & International Shipping Information
SUMMARY
- We pack and ship our products nationally and internationally from our headquarters on the Sunshine Coast, Australia.
- Standard Shipping: All Products which are in stock are dispatched within 2-3 business days.
- Express Shipping: All Products which are in stock are dispatched within 1 business day.
- We offer free shipping on all orders above $99. (Australia only)
- International Shipping: All Products which are in stock are dispatched within 2-3 business days.
AUSTRALIA WIDE SHIPPING
Processing times:
Standard Shipping: After your order is placed in our system, all products which are in stock are dispatched within 2-3 business days. During periods where we encounter higher than normal volume, the 2-3 business day processing period may be extended however in these instances, we will endeavour to communicate with you and provide you with an alternative processing timeframe.
In the rare event that your goods are outof stock, we will endeavour to communicate with you within 24 hours of your purchase and provide you with a shipping update.
Express Shipping: After your order is placed in our system, all goods which are in stock are dispatched within 1 business day. During periods where we encounter higher than normal volume, the 1 business day processing period may be extended however in these instances, we will endeavour to communicate with you and provide you with an alternative processing timeframe.
In the rare event that your goods are out of stock, we will endeavour to communicate with you within 24 hours of your purchase and provide you with a shipping update.
Shipping Information:
- Standard Shipping: 2-5 Business Days
- Express Shipping: 1-3 Business Days
Free shipping:
All Australian orders that are over $99 will receive free express shipping. This is automatically calculated on checkout.
INTERNATIONAL SHIPPING
Currency: All Shipping is Quoted in AUD, unless stated otherwise.
Processing times:
After your order is placed in our system, all products which are in stock are dispatched within 2-3 business days. During periods where we encounter higher than normal volume, the 2-3 business day processing period may be extended however in these instances, we will endeavour to communicate with you and provide you with an alternative processing timeframe.
In the rare event that your goods are out of stock, we will endeavour to communicate with you within 24 hours of your purchase and provide you with a shipping update.
Shipping Information:
Customs Fees, Duty and Taxes: Please note, Reignite is not responsible for any customs fees, duty and taxes nor brokerage or additional delivery fees on International shipping.
If you have any questions on this, please contact us before placing an order.
